About Us

FAQ

What is the range of motorcycle parts and accessories you supply?

We specialize in motocyble parts and accessories for e.g. engine systems, transmission systems, walking systems, control systems, electrical systems, motorcycle body parts and universal parts for Honda, Yamaha, Suzuki, Harley-Davidson, TVS Motor, Bajaj Auto, Hero Motor etc. or universal fit.

How do you ensure product quality?

All products in our production line undergo a comprehensive and multi - stage quality control process, e.g. Strict high-grade raw material sourcing with rigorous testing (composition, strength, durability, international standards compliance).

Do you accept OEM orders with our specifications?

OEM orders are our specialty. Share your technical drawings, material requirements, or samples, and we’ll develop a product to your exact specifications.

Do you offer customized products?

Customization is available as per customers’ request, please contact us for details.

What is your MOQ for bulk purchases?

MOQs vary by products, contact our sales team for MOQ information.

Can I mix different products in one order?

Yes, mixed orders are welcome. We can help optimize your order to meet shipping and cost efficiency.

Are samples available before placing a bulk order?

Yes, samples can be provided for a nominal fee (refundable on bulk orders).

What is your pricing structure for wholesale/bulk orders?

Prices depend on order quantity, product type, and customization. Contact us for a personalized quote.

What payment methods do you accept?

We accept TT payment.

Do you offer price protection for repeat orders?

Prices are locked for 30 days after quotation. For long-term contracts, we can discuss fixed pricing agreements.

How do you ship large orders internationally?

Yes, we offer shipment by sea/land/air freight, express courier etc. We can arrange door-to-door delivery or FOB/CIF terms.

What is the lead time for bulk orders?

A small number of orders have a delivery time of around 15-30 days, while a large number of orders require a delivery time of 45-60 days to ensure complete product delivery.

Who is responsible for customs duties and taxes?

Buyers are liable for import duties, taxes, and clearance fees. We can provide commercial invoices and packing lists to facilitate customs processing.

Can you arrange shipping to my country/warehouse?

Yes, we work with global logistics partners to coordinate delivery to any destination. Provide your address, and we’ll quote shipping costs.

What warranty do you offer on motorcycle parts?

Most products come with a 5-month warranty against manufacturing defects.

How do I handle defective products in bulk orders?

Notify us within 15 days of receipt. We’ll arrange replacement parts, partial refund, or credit for future orders based on the issue.

Do you provide technical support for installation?

Yes, we offer installation guides, video tutorials, and email support. For complex projects, on-site technical assistance can be arranged.

What is your return policy?

Returns are accepted for defective items or errors on our part. Buyer is responsible for return shipping unless otherwise agreed.

Can we become your exclusive distributor in our region?

We welcome distributor inquiries. Submit a business plan, and we’ll evaluate exclusivity based on market potential and order volume.

Can you print our logo on products or packaging?

Yes, we offer logo printing, custom labels, and branded packaging. Provide your design files, and we’ll quote the additional cost.

How can I get in touch with your sales team?

Email us at sales@maxmotorparts.com, call +86 19266763275. We respond within 24 hours (Mon–Fri).



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